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Get in Touch
Have a question about an order, shipping logistics, or looking for a specific item from Tokyo? Reach out to our operations team below.
Send Us a Message
Tokyo Support Hours
Monday – Saturday: 9:00 AM – 7:00 PM JST
Sunday: Closed for dispatch
Average reply time: Under 12 hours
Custom Personal Sourcing
Need a rare Japanese snack, specific OTC medicine, stationery item, or anime merchandise not currently in our store? Let us know in the contact form and our Tokyo team will source it for you!